One Question Per Help Ticket Please!

Please Only File One Incident Or Question Per Ticket! Our Help Staff Is Not Equipped To Answer More Than One Question Per Ticket. It bogs them down because they have different levels of experience, some of our help staff can answer more than one question at a time, but its really better if you wouldn't mind posting ONE ISSUE PER TICKET.

We are working on a completely new help system that answers most of your questions even before you ask them! (Artificial Intelligence) but this will take some time to set up. As we are new and have almost a dozen people helping us with help tickets, we will do our best to answer them on a first in/first out basis.

Some tickets still might take 48-72 hours or more to get good responses out. We are working around the clock to rectify this!

We really appreciate your patience with us and thank you for your business!

Wowzza Power Help Staff